Privacy Policy
This policy explains how FindLeb collects, uses, shares, and secures your data when you use our services (directory, marketplace, raffles, templates, etc.). By using the site, you agree to this policy.
This summary is for general information and is not legal advice. If local law requires otherwise, applicable law prevails.
1) Data We Collect
- Account data: name, email, password (hashed), phone (if provided).
- Profile/store data: business name, address, city, category, description, photos, hours.
- Marketplace data: products, prices, stock, images, orders, payment and shipping logs.
- Raffles data: user tickets, draw logs, winner details.
- Support & communications: messages you send via forms or email.
- Technical files: cookies, IP, browser/device type, pages visited, analytics data.
- Approximate location: based on city/country or listing settings.
2) How We Use Data
- Operate services, improve performance and user experience.
- Process orders, payments, shipments, and status notifications.
- Run raffles and display results in line with their terms.
- Contact you regarding support, updates, and important notices.
- Prevent fraud and keep the platform safe and trusted.
- Aggregate analytics (without identifying you) to inform product decisions.
3) Legal Bases
- Contract: e.g., when you create an account or place an order.
- Legitimate interest: service improvement, security, fraud prevention.
- Consent: for optional cookies or marketing (you can withdraw later).
- Legal obligation: keeping records required by law.
4) Cookies & Tracking
We use necessary cookies for login and preferences, and may use analytics cookies to measure performance. You can control cookies in your browser. Disabling strictly-necessary cookies may affect some features.
- Session cookies (necessary).
- Preference cookies (optional).
- Analytics cookies (optional/aggregated).
5) Sharing Your Data
- Processors: hosting, email, analytics, and payment providers (when enabled).
- Transactions: we share what’s necessary with buyer/seller to complete orders.
- Compliance: in response to lawful requests or to protect rights and users.
- We do not sell your personal data to third parties for direct marketing.
6) Data Retention
We keep data as long as needed to provide services, comply with law, and resolve disputes. When no longer needed, we delete or anonymize it where feasible.
7) Your Rights
- Access your data and, where feasible, obtain a copy.
- Correct inaccurate or incomplete data.
- Request deletion where we have no lawful reason to keep it.
- Object to or restrict certain processing.
- Withdraw consent for cookies/marketing at any time.
We may ask for identity verification before fulfilling requests, within legal limits.
8) Security
We use reasonable safeguards (secure transport, hashed passwords, access controls). No system is 100% secure on the internet—please notify us promptly of any suspected breach.
9) Children’s Privacy
Our services are not directed to minors below the local legal age without guardian consent. We will remove accounts/data of underage users once we become aware.
10) International Transfers
Your data may be processed on servers outside your country. When transferring, we aim to use appropriate safeguards to protect privacy.
11) Changes to this Policy
We may update this policy from time to time. We’ll show the last updated date above and may display a site-wide notice for material changes.
12) Contact Us
For access/correction/deletion requests or privacy questions, use the Contact Us page. We’ll try to respond within a reasonable timeframe.
Contact Us